FAQs

FAQs

How much is delivery?

Delivery is included in the price. Alternatively you can pick up from the community kitchen in Ashgrove at 11:30am on Mondays. If you're picking up please enter code PICKUP at checkout for $5 off the total order.

 

Which suburbs do you deliver to?

The Gap 4061, Bardon 4065, Ashgrove 4060, Windsor 4030, Herston 4029, Paddington 4059 + 4064

Plus a recent expansion to Red Hill + Kelvin Grove 4059

 

Do you deliver outside the suburbs listed?

If you live close to the delivery route, we may be able to deliver. 

If you live further away, please send a message on FB and we can add you to the waitlist for your area.


Can you meet my dietary requirements?

Yes. If your requirement isn't listed yet, please send a message on FB and we can add it to the menu options. All meals are low sodium, low chilli, low oil and no shellfish so please season to your liking. There may be traces of allergens since all kinds of ingredients are used in the commercial kitchen.

 

How do I get the healthcare card discount?

Enter code HEALTHCARE at checkout to get the discount. Please have your card ready to verify on the first delivery.

 

What about public holidays?

We operate every Monday including public holidays. Will take a few weeks off over Christmas and New Year's.

 

How does it work? 

You place an order online and we'll deliver on Monday. We deliver immediately after cooking so the meals need to go straight into the fridge once they arrive at your door.


Can you freeze them? How long do they keep?

If you're only eating food club meals, you can freeze them so they last the full week but it's not recommended. Made on Mondays, they last up to Saturday but are best enjoyed by Thursday at the 3 day old mark.


What's on the menu?

The menu changes weekly. Each week there are three different homestyle meals inspired by a variety of cuisines, local produce, seasonal availability and food club member requests. Our meals are low in salt, oil and chilli so please season to your liking. All meals have no shellfish.


How many meals should I buy?

They are pretty big portions in 1L containers. Smaller eaters can get two servings per meal so start with a small order and go from there. Minimum order is three meals.


Do I have to subscribe?

No, you're not locked in. It's recommended to do a 3 meal trial and go from there. There is an option to subscribe if you want, you can cancel for free at any time.


How do I heat the meals?

6-10 minutes in the microwave on high with the steam vent open. Our engraved glass containers can be heated in the oven. The plastic lids however are not oven safe.


How do I look after the containers?

They are dishwasher safe. Please leave your empty, clean and dry containers in a bag and stack them tub, lid, tub, lid to avoid breakage. If all the glass tubs are stacked together they can get stuck.


When is the order cut off before Monday?

Please place orders before Saturday 9am. Would greatly appreciate if you could order sooner rather than later and notify of holidays a week or so in advance as these measures help keep waste to a minimum.

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